Hyde Media, helping businesses since 2018.
A partnership, founded by Helen and Duncan Hyde near Tetbury, after years at the BBC and ITV for Helen and in retail, ecommerce and digital marketing at Cotswold Outdoor for Duncan. We work with businesses that want something built properly by people who get to know how they work first.
Duncan Hyde
Builds the software, the websites and the marketing. Duncan started on the shop floor at Cotswold Outdoor and moved into its ecommerce team, where he specialised in search, then ran ecommerce at Mistral before leaving in 2018 to start Hyde Media with Helen. That makes eleven years in ecommerce and digital marketing before he wrote a line of code, and since 2018 the websites, search, Google Ads and email for software firms, online shops, builders, charities and coaches. That is where the commercial instinct in the builds comes from: what a shop needs day to day.
What he enjoys most is the building: taking something a business has only ever talked about and making it work, then watching it get used. The systems behind the builds interest him as much as the builds themselves. Hyde Media's own work runs on one he made, a set of automated routines that keep the records, write the weekly briefs and check the numbers, and each client project draws on what that has taught him.
He still works part-time with ebikeist, a premium e-bike shop, on strategy, search and tooling, which keeps the work close to the realities of running a business online. His own builds, with what each one taught him, are in the Studio.
Helen Hyde
A communications specialist with over 20 years' experience across the media industry, Helen started her working life in press relations before becoming a journalist herself.
As News Editor, she launched Newbury Sound radio station to the listeners of West Berkshire before moving into television and becoming a BBC and ITV trained TV producer and camera operator. She has worked across daytime consumer television, including Crimewatch Roadshow, The One Show, X-Ray and Coast and Country, but now focuses on the camera we all have in our pockets, the humble smartphone. Combining a journalist's storytelling with hands-on experience in content creation.
She makes the films and teaches smartphone filming, with courses delivered to the National Film and Television School and Channel 4. Her documentary for The Good Shed, Track Tales, is on YouTube.
What clients have said
Hyde Media created an excellent website for my social enterprise. During the process, Helen and Duncan were always professional, friendly, knowledgeable and reliable, and delivered a high-end website which I'm incredibly proud of. I will use Helen and Duncan's services in the future and recommend them to all businesses.
Hana Brierley, Cut the Mustard
Hyde Media has provided us with their expertise on multiple projects, from direct marketing and content creation to full, end-to-end promotional video production. Nothing ever feels off the shelf.
Mike Hartney, Integrator Housing Solutions
A straight-talking SEO provider that does not hide behind jargon. We are receiving more enquiries as a result of their work.
Philip Hodkinson, Blue Leopard Pictures
Helen listened to us, understood our needs and enveloped herself in our business to create the most marvellous video encapsulating what we are about.
Steve Ellis, Gemini Outdoor
The quality of their work is outstanding and their attention to detail is second to none. Helen is a creative individual, often offering an alternative viewpoint that gets the team talking.
Stephanie Briggs, Spring PR
Helen's video preparation and editing has lifted our customer support material to another level. She regularly goes above and beyond.
Norman Sellers, Wildlife World
How Hyde Media is set up
Hyde Media is a partnership between Helen and Duncan Hyde, and has been since September 2018. A limited company with the same name was registered that year in case the partnership ever needed one. It never traded, and it was dissolved in 2024.